Personal data

Data deletion request

Public instructions to request access, correction or deletion of data handled by TopVoos.

How to request it

TopVoos handles requests related to personal data used in conversations, reservations, payments, gifts, events, courses and WhatsApp support.

Email: reservas@topvoos.com.br
WhatsApp: +55 (47) 98498-6726

1. Send your request

Email reservas@topvoos.com.br with the subject 'Data deletion' or talk to TopVoos on WhatsApp.

2. Tell us how to find your support record

Include your name, phone used on WhatsApp, email if any, approximate conversation or reservation date, and what you want to delete, correct or access.

3. Wait for confirmation

The team will review the request and may confirm your identity before changing or deleting information. We will reply as soon as possible.

4. Legal limits

Some records may be kept for the time required for tax obligations, fraud prevention, safety, financial history or defense of rights.

Data received through Meta platforms

If you contacted TopVoos through WhatsApp, Facebook or Instagram, you can also manage data directly in Meta platform settings. This page explains how to ask TopVoos to review or delete data under our operational control.

Want to talk to the team?

Send your request through the official channel and include the phone number used in support.

Chat on WhatsApp